PRI
VA
CY & COOKIES

PERSONAL DATA AND PRIVACY INFORMATION

Boudoir di De Lorenzo Alessandro is committed to protecting your privacy and processing your personal data in accordance with applicable privacy legislation, including Regulation (EU) 2016/679 ("GDPR").

Personal information collected through this website may include your name, surname, postal address, email address, telephone number, billing and shipping information, payment details, purchase history and any other information voluntarily provided by you when placing an order, submitting an enquiry, creating an account or completing a contact form.

In addition, we may automatically collect certain technical information, including your IP address, browser type, device information, connection data and information relating to your interaction with our website.

Users may browse most sections of the website without providing personal information. However, certain services, including purchases, account registration and customer support, require the collection of personal data.

Personal data will be processed exclusively for purposes related to order fulfilment, customer assistance, warranty management, legal obligations and the purposes described in this Privacy Policy.

WEBSITE ANALYTICS

We may use analytics and software tools to collect information about how visitors interact with our website, including page response times, pages visited, time spent on specific pages, navigation paths and other usage statistics.

Such information helps us improve the functionality, performance and user experience of our website.

COMMUNICATIONS

We may contact you for purposes related to:

Order confirmations and updates.
Customer service requests.
Warranty and return procedures.
Account-related notifications.
Legal or contractual obligations.
Satisfaction surveys and feedback requests.
Promotional communications where permitted by applicable law.

Communications may be sent by email, telephone, SMS or postal mail.

DATA RETENTION AND SECURITY

Appropriate technical and organisational measures are adopted to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

Personal data will be retained only for the period necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting and tax obligations.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon publication on this website.

Where changes are significant, we may provide additional notice to inform users of updates affecting the collection, use or disclosure of personal information.

PURPOSES OF DATA PROCESSING

We collect and process personal and non-personal information for the following purposes:

To provide, operate and manage our website, products and services.
To process and fulfil orders placed through our online store.
To provide customer service, technical support and after-sales assistance.
To communicate with customers regarding orders, products, services and account-related matters.
To send promotional communications, newsletters and marketing messages where permitted by law or with your consent.
To analyse website performance and improve the functionality, security and user experience of our services.
To generate aggregated statistical information that does not identify individual users.
To comply with applicable legal, regulatory and contractual obligations.

WIX PLATFORM AND DATA STORAGE

This website is hosted on the Wix.com platform. Wix provides us with the online platform through which we offer our products and services.

Your data may be stored through Wix's data storage facilities, databases and applications. Wix stores data on secure servers protected by firewalls and appropriate security measures.

All direct payment gateways offered by Wix and used by our business comply with the standards established by PCI-DSS (Payment Card Industry Data Security Standard), managed by the PCI Security Standards Council. These standards help ensure the secure handling of payment card information.

COOKIES

This website uses cookies and similar technologies to enhance the user experience, maintain website security and analyse website performance.

Cookies may be used for purposes including:

Ensuring the proper functioning and security of the website.
Remembering user preferences and settings.
Identifying registered users.
Measuring website performance and effectiveness.
Preventing fraud and malicious activity.
Improving the services provided through the Wix platform.

A detailed list of Wix cookies and their purposes is available through Wix's official documentation and our cookie management tools, where applicable.

Users may control or disable cookies through their browser settings. Please note that disabling certain cookies may affect the functionality of the website.

For browser-specific cookie management instructions, please consult:

Mozilla Firefox
Microsoft Edge
Google Chrome
Apple Safari
Android Browsers

To disable Google Analytics tracking across websites, visit: https://tools.google.com/dlpage/gaoptout

COPYRIGHT HOLDER AND DATA CONTROLLER

Boudoir di De Lorenzo Alessandro

VAT Number: 04329680260

Dorsoduro 2760

30123 Venice (VE), Italy

Email: info@boudoir.venice.it

PRI VA CY & COOKIES